Responding to Offending Blog Posts: The Mirror up to Nature

By Nikki Massaro Kauffman

Great post Nikki! Spot on.

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    Ann White Says:

    The Air Force came up with a great flow chart on how to deal with disgruntled bloggers: https://bit.ly/2K3gN

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    Heidi Cool Says:

    Well said. Many issues aren’t clearly black or white. If a post seems offensive, wrong-headed or otherwise problematic, it’s then especially important to read it carefully. Your point about knowing if the post is directed at you is particularly useful and can help us understand the context.

    For instance I just blogged, Is Flash evil? No, but Flash-based sites can be a marketing nightmare. in which I laid out some of the basic problems Flash has with SEO. I knew it might stir up some controversy among Flash developers, and I did receive one particularly negative comment. I don’t know what this commenter’s background is. But if he’s a Flash developer who excels at SEO, then it wasn’t meant for him. It was instead meant for Flash designers, many of whom are quite talented, who don’t know much about SEO and therefore don’t factor it into their site development process.

    It’s all about context and we tend to read things through the perspective of our own experience, but I think it helps to also understand the perspective of the writer and to try to react accordingly.

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    Mike Says:

    Great post! alot of times there is some truth to the post…but not always.

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    Nikki Massaro Kauffman (author) Says:

    Thanks everyone! If you are writing something worth reading (like Karlyn and Heidi), it doesn’t take long before you hit on something that hits a little too close to home.

    The question is, if it hits a nerve do you shoot the messenger o do you fix the problem?

    And when the messenger gets it all wrong (as Mike says can happen once in awhile), the tool Ann points out is a good one for when and how to take action.

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    Black Katz - flats to rent in London Says:

    You’ve got to be thick-skinned to be a blogger, otherwise you’d think that no one would be reading you anyway and what would be the point of writing?

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    Study Arts in London Says:

    I am very much glad on your thought of writing. I like…very much

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    1. Academic Solutions Blog » Study Abroad in a Transparent World says:

      [...] in Los Angeles. Related Resources: .eduGuru Higher Ed Internet Marketing blog:   ”Responding to Offending Blog Posts.”  This blog is a good resource in general. MarketingProfs Daily:  “Your Social Media [...]

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