Tag Archive | "negative comments"

Negative Comments Take 2: My Personal Rules

Thursday, April 22, 2010

10 Comments

Many people have asked lately, ‘how do we deal with negative comments’? It is always asked at the start of a new social media campaign, usually in fear or as an excuse. Be it in Facebook, Twitter, blog comments, etc., this still is an issue I think becomes more personal than institutional. Of course companies [...]

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Negative Facebook Comments: @#$% Me

Thursday, March 25, 2010

23 Comments

I knew smooth sailing couldn’t last forever. Someday, that dreaded negative comment would rear its ugly head on  our university Facebook page. I just didn’t know it would be so harassing, misplaced and something that would give me an instant panic attack.

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