The basic concept of the social web and Web 2.0 is one of conversations and user generated content. Engagement. Interaction. My focus today is on the former, with a dab of latter. Universities are much like other big brands, people talk about us in a lot of places, in a lot of ways, both good [...]
Continue reading...Today, I have a short thought that should apply to just about any of us in higher ed. It’s about listening.
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