Author Archives | Director of Web Communication

Director of Web Communication - who has written 11 posts on Fresh new template.

Jess is the Director of Web Communication at Suffolk University. She has been a leader in electronic outreach strategies for grassroots educational non-profits for over ten years. Currently Jess is focused on strengthening virtual relationships with a heavy emphasis on enrollment and retention based efforts. Connect with her on Twitter,  LinkedIn or visit her personal website and blog.

Negative Facebook Comments: @#$% Me

Thursday, March 25,


I knew smooth sailing couldn’t last forever. Someday, that dreaded negative comment would rear its ugly head on  our university Facebook page. I just didn’t know it would be so harassing, misplaced and something that would give me an instant panic attack.

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