The basic concept of the social web and Web 2.0 is one of conversations and user generated content. Engagement. Interaction. My focus today is on the former, with a dab of latter. Universities are much like other big brands, people talk about us in a lot of places, in a lot of ways, both good [...]
Continue reading...Years ago, when I was bored, I’d get sucked into something like Minesweeper and stay up too late playing the damn thing. Then I’d have dreams of flags and bombs where if I woke up in the middle of the dream, I’d have that feeling of quitting before I cleared a board. The same thing [...]
Continue reading...Today, I have a short thought that should apply to just about any of us in higher ed. It’s about listening.
Continue reading...Last summer I did research for my independent study project in graduate school that resulted in “The Use of Social Media in Higher Education for Marketing and Communication: A Guide for Professionals in Higher Education.” The research was largely done in June and July 2008. During this time, very few universities were actively using Twitter.
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