The basic concept of the social web and Web 2.0 is one of conversations and user generated content. Engagement. Interaction. My focus today is on the former, with a dab of latter. Universities are much like other big brands, people talk about us in a lot of places, in a lot of ways, both good [...]
Continue reading...In the last few weeks a few new tools have come out to help in monitoring an online identity. Because of this I think it’s important to take a deeper look into what to monitor. As if you didn’t already have enough things to do in a normal day, there is a whole list of things that require regular monitoring. Although this article [...]
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