Author Archives | Technology Training

Technology Training - who has written 42 posts on Fresh new template.

Technology Trainingis a multimedia specialist with Penn State's World Campus Learning Design unit, creating and editing multimedia for online courses.

Previously, she was technology training coordinator with the Penn State University Libraries, responsible for technology training offered in the Libraries' 20+ departments and 30+ library locations.  

Over the years, she's been she served as an interim associate director of instructional technology and multimedia, a programmer, a database specialist, a Microsoft Certified Master Instructor, a continuing education instructor for seniors and adults with disabilities, and a high school English and communications technology teacher.  

Her interests are in the areas where technology, training, and communication intersect.  She holds degrees in both computer science and in education.  She is also an insomniac and an extreme extrovert with an indiscriminate love of language (including expletives).

Web Analytics for HelpDesks and Trainers

Thursday, August 12,


If some of you have been wondering if I have perhaps dropped off the face of the earth, wonder no more.  Between parenting responsibilities and accepting a new position within the my university, I have had my hands full.  But now that the dust has settled, I am finally able to get back on track [...]

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Talk Documentation to Me

Friday, June 11,

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If you’ve ever had a conversation with me that lasted longer than a few minutes, you know the one thing that will keep me talking is end-user documentation.  Whether you are writing documentation for your implementation of a CMS, a migration from one application to another, or simple instructions on using a Web form or [...]

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Teaching Privacy: Friends Don’t Let Friends Post to Facebook

Friday, May 14,


I’ve been wanting to do a post about some of the privacy training I’ve been doing for faculty and staff since the last time Facebook updated its privacy policy.  It’s hard to keep track of when, where, and how many times Facebook has changed its privacy policy.  But this is not a post about quitting [...]

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Why Social Media Belong in the Classroom, Part II

Wednesday, April 21,

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Back when I was a high school English teacher in the late 1990s and early 2000s, I wanted teaching English to be fun like my high school art classes. Art class wasn’t about sitting in rows and listening; it was about listening to the radio, getting out of our seats and making something.

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Why Social Media Belong in the Classroom

Friday, April 16,


Students in New York served detention for remarks they made about a teacher on a Facebook group, three teens in Massachusetts were charged with identity theft for creating a fake Facebook page in a classmate’s name, and a professor in Pennsylvania was suspended over her Facebook posts.  Even when social media is not in the [...]

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Digital Tattoos? Who Gives a Shit?

Tuesday, March 16,


I cursed on the Internet.  My professional career is over.  Let this be a lesson to all those little snots on social media that “everything you say and do on the Interwebs can be used against you in the nebulous future”.

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Why Do I Tweet? I Do It for You

Tuesday, March 9,


A good friend of mine, @jeffswain, over at the five-4-six blog, posed a really tough question and I’ve been asking myself ever since:

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3 Things Higher Ed Can Learn from the iPad (for Better or Worse)

Monday, February 1,


I’ve been thinking about this one ever since the big announcement came. Rather than give Apple the halo effect or the horn effect and hold it up as the model of what to do or what not to do, I thought these few lessons were a bit of both:

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IMHO 7 Reasons Why Higher Ed Is the Toughest Gig in All the Web

Wednesday, January 27,


I was on Twitter last week when Mark Greenfield put out the following call:

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Product Review: My Wishlist for the Academic Site License

Friday, January 22,


Rather than spending time and money reinventing the wheel by creating Web-based tutorials for popular software titles only to sink more time and money into updating them with each subsequent version, schools can use a academic site license to enable everyone on campus access to the entire library of titles.

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