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What’s an Appropriate Response Time to Inquirers?

About ten years ago when e-mail became mainstream at colleges/universities, departments were skittish about having a separate dedicated e-mail account as a way for their customers to contact them. They worried about work load creep, and customers expecting a quick turn around time for responses. Most of these folks still preferred to be tied up [...]

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Register for “Recruiting on a budget 101: Master plan to win the social media jackpot with prospective students”

Saving Big: Winning strategies to get better results even with a crunched budget: February 4 & 5, 2009

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