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Spring Cleaning: Finding your lost sock. The guide to content audits.

Spring Cleaning: Finding your lost sock. The guide to content audits.

So how long has it been since you did a Web content audit on your institution’s homepage? A year? Two? Never? I’m not talking about just surfing from page to page making sure everything checks out but a real content inventory of every page and inspection of the content quality.

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Organizing a Higher-Ed Online Media Stream

Organizing a Higher-Ed Online Media Stream

The following is a guest post by Zac Vineyard.  Zac is the Web Programmer for Northwest Nazarene University, where he manages their web server, content management system (Typo3), content editor training, and a variety of other web projects. He is very interested in the organization of large web sites and believes in low-cost, easy web [...]

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The Web Singularity is Near

The Web Singularity is Near

I should probably feel terrible for making a play on Ray Kurzweil’s famous book title, because I don’t think I’m quite good enough to borrow from someone like him. But, I did it anyway. I know, I’m without shame. I’ve come to terms with that. I want to go a little editorial on you all [...]

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Continuing Web Education: Watching Out for #1

Continuing Web Education: Watching Out for #1

The writers on this blog have recently put out some great content that indirectly was focused on individuals instead of tips to make your job easier.  The leading indicators are that we have weathered the worst of this recession and things are beginning to turn upward.  This doesn’t mean that people aren’t scared for their [...]

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3 Ways to Build Knowledge Base #FAIL

3 Ways to Build Knowledge Base #FAIL

I’m not sure why you decided to read this.  Nobody sets out to fail, do they?  Maybe you just wanted something to read while you had your lunch today.  Or maybe you suspect I am being facetious.

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Teaching Them to Fish: Strategy for Implementing a Knowledge Base

Teaching Them to Fish: Strategy for Implementing a Knowledge Base

In a previous post, I talked about how to start getting your internal knowledge into a knowledge base.  But just because you’ve built a knowledge base, doesn’t mean people will begin using it.  You need to ensure that content is maintained and that people know how to use it to find the information they need.

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Kings of All Cosmos: How to Get Internal Knowledge Out There

Kings of All Cosmos: How to Get Internal Knowledge Out There

If you work in higher ed, you have people who have become fixtures.  They roll up all of the tiny details, the business processes and procedures, into their heads like a Katamari.

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Email Management: 10 Rules For Taking Back Control of Your Inbox

Email Management: 10 Rules For Taking Back Control of Your Inbox

Email is supposed to be a blessing, not a curse.  If you would have told people fifteen years ago that email would be just as vital or more vital than the phone was at that time they would have laughed at you.  Unfortunately email today is probably the biggest consumer of a normal business day [...]

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The Online Education Game is Changing

The Online Education Game is Changing

The walled garden of higher education just took a volley from one dangerous cannon.  It’s a cannon that might not knock the wall down this time, but there will certainly be successors that could.  What I’m talking about is a place called StraighterLine.com.  The short of it is that for $99 a month, you can [...]

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University Intranets: Let’s Secure Our Internal Knowledge Base from Ourselves #Fail

University Intranets: Let’s Secure Our Internal Knowledge Base from Ourselves #Fail

If a tree falls in the middle of the woods and no one is there to hear it, does it make a sound?  If your work is on an Intranet only accessible by your department, are your efforts being heard and recognized throughout the university?

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