Want help? Ask the Gurus!

Want help? Ask the Gurus!

Okay, today marks the launch of an exciting new experiment - and hopefully permanent addition to the .eduGuru web site. We all have a lot of resources at our disposal in our day to day job, and we want you to consider us among them. So, to kick this off, note the new button in the navigation bar for “Ask the Gurus.”

The Ask the Gurus page is set up so you can send a question to us. This message will go to the entire .eduGuru staff, and will allow one or more of us to answer your question and give you some feedback that you’ll hopefully find helpful. This might be a question about which CMS to use, a good content strategy, or an opinion on a landing page design. Then, once a month or so we’ll feature some of the best questions we get in a post for everyone. You can opt out of that if you’d rather not share your question, or if you want to share the question but remain anonymous, you can do that to.

We just ask a couple things:

  • We’re happy to help out and lend advice, but we aren’t a consulting firm. As such, we ask that you help us by observing the “use, don’t abuse” rule. The simpler your questions are, the more quickly we’ll be able to get back with you.
  • We don’t know what kind of volume to expect yet since this is brand new, so be patient if it takes us a little while to answer you.
  • If you want this to become a permanent component of the .eduGuru site, please, USE IT! That’s how we’ll know how successful it is.
  • Understand that just because you say we can share your question doesn’t mean that we will.
  • If you appreciate the tool, please let us know! We want to find ways to better serve our audience in 2010, and if you think this is a good way of doing it (or not), your feedback will help us direct our efforts.

Down the road, besides monthly posts, we’re also considering building a “knowledge base” of sorts out of the questions and answers that are produced as a result of this little experiment. We’ll be watching how this whole thing works out. We hope you like it and find it helpful!


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This post was written by:

Michael Fienen

Michael Fienen - who has written 64 posts on .eduGuru

Michael joined Pittsburg State University in Pittsburg, KS (NOT Pennsylvania, they spell it wrong anyway) in 2006 and is currently the Director of Web Marketing.  He is also CTO for the interactive map provider nuCloud. Web development's role in interpersonal communication is a principle focus of his efforts to improve and enhance higher ed web commodities.  He is an active supporter of the dotCMS community, accessibility advocate, freelance consultant, frequent speaker at web events, and general purpose geek who wears many hats.  Read his complete bio.

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7 Responses to “Want help? Ask the Gurus!”

  1. Avatar image
    Kathy Kissane Says:

    This is a great idea…I’ve learned so much from all of you. I appreciate this incredibly helpful resource. Thanks!

    Reply

  2. Avatar image
    Mark Rothbaum Says:

    Wow, this is a great idea. I think it’ll help you all tap into the most common issues / challenges people face and provide great content, accordingly.

    Best of luck!

    Reply

  3. Avatar image
    Texas A&M Says:

    This is really a great thought….

    Reply

  4. Avatar image
    kurye Says:

    Wow, this is a great idea. I think it’ll help you all tap into the most common issues / challenges people face and provide great content, accordingly.

    Reply

  5. Avatar image
    Milly Shaw Says:

    This is a great idea (and I’m just about to submit a question!) but just so you know - I totally missed the ‘ask the gurus’ item on the navigation (even when I was looking for it, after reading this post!)

    I think it’s because I saw a graphic and just assumed it was an advert or logo. I just didn’t read it, and so I didn’t realise it was part of the navigation.

    Reply

  6. Avatar image
    estetik Says:

    Wow, this is a great idea. I think it’ll help you all tap into the most common issues / challenges people face and provide great content, accordingly.

    Reply

  7. Avatar image
    karin germe Says:

    Congratulations on your site I reviewed was beautiful …

    Reply

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