Anyone that has read this blog for any time knows that I consider myself a problem solver first and a web/tech guy second. A few weeks ago I presented a problem solving presentation deck and even further back I’ve talked about how to optimize your email habitsRSS reading time and establishing oneself as an expert. In all these examples I used much of the processes described in this book without knowing it.
To understand this book I think it is important to understand a little background on the book. by Ken Watanabe was originally written for Japanese school children to teach them real world critical thinking skills. No, we are not talking about the same Ken Watanabe who has played in blockbuster movies like The Last Samurai and Batman Begins. As the forward describes, Japanese children are well known for their memorization and test taking skills but not as strong in logic base problem solving. From Ken’s six years experience as a McKinsey consultant and education before that at Yale and Harvard Business School he had learned detailed problem solving skills and wanted to break it down to a simple to understood approach that could be followed by children.
What happened next surprised even Ken. As this businessweek.com article can explain the book became a Japanese best seller but not as a kids book, instead as an adult business book! This book actually came into my possession from my buddy Web ManagerEwing who blogs over at E-Commerce Inbound Marketing and gave me his copy after finishing it.
What makes Problem Solving 101 is the simple approach that it introduces to helping individuals think critically with basic examples that any individual can follow. The key as the book points out in the first chapter is that problem solving is something anyone can learn as it is simply a process. Problem solving is a process that can be broken down into four steps:
- Understand the current situation
- Identify the root cause of the problem
- Develop an effective action plan
- Execute until the problem is solved, making modifications as necessary
In closing I think this is a book that everyone should pick up and read. It won’t take you more than an hour or two to power through the four chapters and three scenarios outlined in the book. I think we can all learn a few pointers that we can actively apply to our day to day and work lives. Finally, as even the book uses this great quote from the 1st century Roman philosopher Seneca, “Luck is what happens when preparation meets opportunity.”